BDM Test Server Operational Policy

 

The BDM Test Server is operated for the purpose of testing features and updates to be applied to Black Desert Mobile, in order to provide a more stable Game Service, and the following Operational Policy shall apply.

 

(1) This Operational Policy sets forth the fundamental matters to be observed between Pearl Abyss (hereinafter referred to as "the Company") and Users (persons who have agreed to the Terms of Service, hereinafter referred to as "Users") who use the BDM Test Server provided by the Company.

(2) Pursuant to Article 10 (Obligations of Users) of the BDM Test Server Terms of Service (hereinafter referred to as "Terms of Service"), Users are obligated to comply with all provisions stipulated in this Operational Policy. If a User violates this Operational Policy, such violation shall be deemed a violation of the Terms of Service, and the User may be subject to sanctions in accordance with this Operational Policy and the Terms of Service.

(3) Matters not specifically addressed in this Operational Policy shall be governed by the Company's Terms of Service, and all other matters shall be governed by applicable laws and regulations.

 

2) Amendment and Notice of the Operational Policy

(1) The Company may amend this Operational Policy in order to provide better Services, and shall give notice of the relevant details in accordance with Article 4 (Effect and Amendment of the Terms of Service) of the Terms of Service.

(2) Users shall review notices and the contents of this Operational Policy from time to time to familiarize themselves with any changes to the Operational Policy. The Company shall not be liable for any damage, inconvenience, or disadvantage arising from a User's failure to familiarize themselves with any amended contents.

 

3) Operational Principles of the BDM Test Server

(1) The operation of the BDM Test Server shall be conducted in accordance with a schedule determined by the Company, and the Service schedule may be changed or suspended due to the circumstances of the Company or the Service.

(2) The BDM Test Server may undergo server maintenance at any time without prior notice. In addition, the Service may be temporarily suspended for an extended period or for several days.

(3) As the purpose of the BDM Test Server is to conduct various tests, including bug fixes and balance adjustments for Black Desert Mobile, game content may differ from that of Black Desert Mobile, and such content may be changed at any time without prior notice.

(4) The Service provided through the BDM Test Server is not a completed service but a service currently under development, which may be unstable and may contain critical errors. During this process, frequent server downtime may occur, and errors such as rollbacks and deletion of game records may also occur.

(5) No compensation shall be provided for any errors on the BDM Test Server, including suspension of Service, changes to game content, server downtime, rollbacks, or deletion of game records.

(6) All game data obtained on the BDM Test Server, including experience points, in-game currency, and Items, shall not be linked to Black Desert Mobile.

(7) The BDM Test Server shall not provide paid services (such as the Pearl Shop).

(8) With the exception of bug reports, suggestions, membership withdrawal requests, and matters stipulated in the Terms of Service and this Operational Policy, services such as recovery from account theft, fraud, or loss of Items shall not be supported on the BDM Test Server.

(9) The BDM Test Server is a free service provided for in-game testing purposes and does not generate revenue; accordingly, the Company shall bear no liability whatsoever for any losses, inconveniences, or damages arising from the use of the Game Service, and no compensation shall be provided therefor.

 

2. Use of the BDM Test Server

1) How to Use the BDM Test Server

(1) The application (App) and client for the BDM Test Server differ from those of Black Desert Mobile; therefore, Users shall install the application (App) and client for the BDM Test Server separately.

(2) In order to use the BDM Test Server, a Black Desert Mobile account is required, and Users may use the BDM Test Server after meeting certain conditions in Black Desert Mobile. In addition, Users of the BDM Test Server shall be deemed to have fully acknowledged the instability, the existence of errors, and the limitations of the Service provided, and to have accepted such risks.

(3) Users of the BDM Test Server shall actively submit issues and opinions encountered while playing the game through the in-game customer center and the official website, and the Company shall endeavor to take such submissions into account.

 

2) Rights and Obligations of Users

(1) Users shall familiarize themselves with this Operational Policy, and the Company may not be able to provide assistance with respect to problems or damages arising from failure to comply with the Operational Policy.

(2) Users shall report to the Company any bugs discovered during testing, as well as any errors or vulnerabilities in the game system, and shall not disseminate such information to other Users or exploit such issues.

(3) Where a User uses a bug or system error for the purpose of obtaining an advantage without reporting it to the Company even after the occurrence of such a problem, such conduct shall be deemed to have caused harm to other Users, and the User's use of the Service may be restricted in accordance with the Terms of Service and this Operational Policy.

(4) Where a User disseminates false information not officially announced by the Company and thereby causes confusion among other Users, the User's use of the BDM Test Server may be restricted.

(5) Where a User violates any of the provisions specified in the Sanctions Standard Table, the User may be subject to a restriction on use of the Service.

(6) As the BDM Test Server involves a large number of Users accessing and conducting tests simultaneously, Users shall also respect the rights of other Users.

 

3. No Recovery Support

(1) Due to the nature of the BDM Test Server, various unforeseeable issues may arise; however, such issues are a natural part of the testing process, and the concept of compensation shall not apply. Accordingly, as a matter of principle, the BDM Test Server shall provide no compensation for any issues whatsoever.

(2) On the BDM Test Server, game data, including Items and Character information, may be modified or deleted without prior notice for testing purposes or for operational or planning needs. In addition, game data shall, as a matter of principle, be reset on an irregular basis, and no recovery shall be provided therefor.

(3) As the BDM Test Server is a service provided on the premise of service instability and various testing activities, no reports shall be processed, including all User inconveniences, account theft, fraud, or recovery of lost Items.

 

4. Naming Policy

Users shall not use names that violate this Operational Policy when selecting names, including Family names, Character names, and guild names, used on the website and in the game, as set forth below.

• Names that impersonate a GM or an employee of the Company
• Names that contain profanity or vulgar language
• Names that disparage or demean a specific race, nationality, ethnicity, religion, gender, individual, or disability
• Names that promote anti-social or extremist behavior
• Names that are suggestive or obscene in nature
• Names that contain content intended to infringe upon or damage the reputation, right of likeness, personal information, or any other rights of a third party
• Names that are deemed to indicate an intent to trade an account or Items for cash or other tangible consideration
• Names that may cause confusion among other Users, such as in-game NPC names or Item names
• Names that contain content advertising or promoting a specific entity
• Names that alter the spelling of, or combine other characters with, names prohibited under the Naming Policy

Names falling under the above criteria may be changed or deleted without prior notice, and where a violation is serious or repeated, separate sanctions may be imposed in accordance with this Operational Policy.

 

5. Restriction on Use Policy

Acts that violate the Terms of Service and this Operational Policy may be subject to sanctions following a Warning. When sanctions are imposed, the details and grounds of the sanctions shall be notified via email, in-game mail, notices on the official forum, or other means. Provided, however, that certain acts separately prescribed in the Terms of Service may be notified after the fact.

 

1) Sanctions Procedure

The sanctions and reporting procedures for acts in violation of the Terms of Service and this Operational Policy shall be as follows:

Act in Violation of Terms of Service / Operational Policy -> Investigation -> (Prior Notice) -> Sanction -> Objection -> Notification of Objection Disposition Result

 

2) Objection

(1) Method of objection: Users may file an objection relating to a sanction through the designated form provided by the Company.

(2) Effect of objection: Where the Company determines that a User's objection is reasonable, the Company shall immediately lift the sanction imposed on the User.

 

3) Types of Sanctions

(1) Warning: A sanction that is imposed on a temporary basis, including restriction on conduct, compulsory change of Character/Family/guild names, and cautions/advisories.

(2) Chat Ban: A sanction that restricts the use of the in-game chat function for a specified period of time.

(3) Revocation of Tester Privileges: A sanction that revokes a tester's right to use the Service, thereby restricting participation in testing.

 

4) Standards for Sanctions

(1) Where two or more concurrent violations of the Terms of Service and this Operational Policy are identified, sanctions corresponding to each act may be imposed concurrently, and the sanction with the greatest severity among those corresponding to each act may be applied.

(2) Where a third party uses a User's account during account sharing and commits an act in violation of the Terms of Service and this Operational Policy, sanctions may be applied to both the User and the relevant account.

(3) Where a User acquires Items obtained by another User through acts in violation of the Terms of Service and this Operational Policy, the Company shall recover the relevant Items and all quantifiable in-game data (e.g., stats, level, currency) associated with the Character/Family. In addition, the account that acquired such Items and information may be subject to sanctions in accordance with this Operational Policy.

 

5) Sanctions Standard Table

(1) Where any of the acts listed in each item of the Sanctions Standard Table below is discovered, the User who committed such act may incur legal liability and may also be subject to strict sanctions and account disadvantages from the Company in accordance with its principles.

(2) The violations prescribed in this Operational Policy shall necessarily include the matters set forth in the table below; even where a matter is not set forth in the table, any act that violates the Terms of Service or applicable laws and regulations, or any act that causes a seriously adverse effect on the game system, may be subject to sanctions without limitation to the contents of this Policy.

(3) Even where multiple Users have committed the same violation, the Company may, at its discretion, impose sanctions, including Warnings or restrictions on use of the Game Service, according to the severity of each violator's conduct.

(4) Where any act by a User that contravenes applicable laws and regulations is discovered, strict sanctions shall be imposed immediately, and a request for investigation or assistance may be made to the relevant authorities and judicial bodies. Conversely, the Company shall comply immediately with any request for cooperation from the relevant authorities and judicial bodies.

 

Sanctions Standard Table

Supplementary Provisions (March 31, 2026)

This Policy shall be effective as of March 31, 2026.