BDM Test Server Terms of Service
Chapter 1 General Provisions
Article 1 (Purpose)
The purpose of these Terms of Service (also referred to as the “User Agreement”) is to set forth the rights, obligations, and responsibilities of the Company and Users, as well as other necessary matters, in connection with the use of the Game Service relating to the BDM Test Server and ancillary networks, websites, and other services (hereinafter collectively referred to as the "Service(s)") provided by Pearl Abyss Corp. (hereinafter referred to as the "Company").
Article 2 (Definitions)
2.1 The definitions of terms used in these Terms of Service shall be as follows:
(a) "BDM Test Server" means a server on which content scheduled to be updated on the Black Desert Mobile Live Server is applied in advance to test for potential issues and defects.
(b) "Black Desert Mobile Live Server" means the Black Desert Mobile Game Service officially provided by the Company to the general public, which is a service separate and distinct from the BDM Test Server to which these Terms of Service apply.
(c) "The Company" means the business entity that provides the Service(s) through Devices.
(d) "User" means a person who has entered into a User Agreement in accordance with these Terms of Service and uses the Service(s) provided by the Company.
(e) "Device" means any device capable of downloading, installing, and running the Application for the use of the Service(s), including devices equipped with wired or wireless data network connectivity (hardware such as Mobile Devices, personal computers, and the like).
(f) "Mobile Device" means any device on which Content may be downloaded or installed for use, including mobile phones, smartphones, personal digital assistants (PDAs), tablets, portable gaming devices, and the like.
(g) "Content" means all materials digitally produced by the Company in connection with the provision of the Service(s) for use on Devices, including but not limited to games and network services, Applications, game money, game Items, and the like.
(h) "Character" means game data that a User selects and controls in accordance with the methods provided by the Company for the purpose of using the Service(s).
(i) "Item" means data that can be used within a game, such as goods, game money, and usage rights, or any representation thereof that makes such data recognizable.
(j) "User Information" means collectively the information provided by the User to the Company, including the User's user number, member identifier information of external accounts, device information, and game usage information (such as Character information, Items, levels, and the like).
(k) "Distribution Platform" means the comprehensive distribution environment that provides the environment for downloading and installing Applications on Devices for the use of the Service(s). The Distribution Platform may be operated by the Company or through third parties, and the Service(s) may be provided through multiple Distribution Platforms.
(l) "Application" means all programs downloaded to or installed on a Device for the purpose of using the Service(s) provided by the Company.
(m) "Game Service" means the games executed by the User on Devices and ancillary services thereto, constituting one of the Service(s) provided by the Company.
2.2 Unless otherwise defined in Article 2.1, the definitions of terms used in these Terms of Service shall be governed by applicable laws and regulations and the policies of each individual Service, and any terms not defined therein shall be interpreted in accordance with general commercial practice.
Article 3 (Provision of Company Information)
The Company shall display the following information within the Game Service in a manner that is readily accessible to Users. Provided, however, that the Privacy Policy and the Terms of Service may be made available to Users through linked screens:
(a) Trade name and name of the representative;
(b) Address of the place of business (including the address of a location where User complaints may be processed);
(c) Telephone number and email address;
(d) Business registration number;
(e) Mail-order business registration number;
(f) Privacy Policy;
(g) Terms of Service;
(h) Information required to be displayed under applicable laws and regulations.
Article 4 (Effectiveness and Amendment of Terms of Service)
4.1 The Company shall post the contents of these Terms of Service within the Game Service or on a linked screen so that Users may be informed thereof. In such case, material provisions of these Terms of Service, such as those relating to service suspension, termination or cancelation of agreements, and disclaimers of the Company, shall be clearly indicated through bold text, color, symbols, or other means, or shall be made readily accessible to Users through separate linked screens or similar methods.
4.2 The Company may amend these Terms of Service to the extent that such amendments do not violate applicable laws and regulations, and shall, in the event of any amendment, provide notice specifying the effective date, the details of the amendment, and the reasons therefor. Provided, however, that where applicable laws and regulations separately prescribe a method of notice, the Company shall provide notice in accordance therewith.
4.3 Where the Company amends these Terms of Service, the Company shall, following the notice of the amended Terms of Service, confirm whether Users consent to the application of the amended Terms of Service. In providing the notice or notification referred to in Article 4.2, the Company shall also state that a User who fails to express consent or rejection with respect to the amended Terms of Service may be deemed to have consented thereto, and if the User does not express rejection by the effective date of the amended Terms of Service, the User may be deemed to have consented to the amended Terms of Service. Where a User does not consent to the amended Terms of Service, the Company or the User may terminate the User Agreement.
4.4 The Company shall take measures to enable Users to make inquiries and receive responses regarding the contents of these Terms of Service.
Article 5 (Conclusion and Application of User Agreement)
5.1 A User Agreement shall be concluded when a person who wishes to become a User (hereinafter referred to as an "Applicant") consents to the contents of these Terms of Service, applies for use of the Service(s), and the Company accepts such application.
5.2 Use of this Service requires an account on the Black Desert Mobile Live Server, and a User may use this Service only where the User has met certain conditions prescribed by the Company on the Black Desert Mobile Live Server using such account.
5.3 Where a person classified as a Minor under applicable laws and regulations applies for use, the consent of a legal representative shall be obtained, and where a Minor uses the Game Service, it shall be deemed that the consent of a legal representative has been obtained. Provided, however, that the Company shall not be liable for any disadvantage arising from a Minor misrepresenting his or her age or fraudulently claiming to be an adult.
5.4 The Company shall not provide the Game Service to Minors who are unable to independently provide personal information without the consent of a legal representative under applicable laws and regulations.
5.5 Where a Minor registers for or uses the Service(s) through an external platform, the consent of a legal representative required under Article 5.3 may be substituted by the membership registration and consent procedures of such platform.
5.6 The Company shall accept an application for use where the Applicant satisfies the requirements for application, unless there is a reasonable ground for refusal. Provided, however, that the Company may refuse to accept an application for use falling under any of the following:
(a) Where the requirements for application for use have not been satisfied;
(b) Where a person seeks to use the Service(s) from a country in which the Company does not provide the Service(s) or a country in which the Company has not determined whether to provide the Service(s), and the Company needs to restrict the provision of the Service(s);
(c) Where the purpose of the application is to engage in conduct prohibited under applicable laws and regulations;
(d) Where the purpose of the application is to undermine public safety, order, or good morals and customs;
(e) Where the purpose is to use the Game Service for criminal activities or other improper purposes;
(f) Where the purpose is to use the Game Service for profit-seeking purposes;
(g) Where the applicant is a Minor and the consent of a legal representative has not been obtained or cannot be verified;
(h) Where a User who is in a competitive relationship with the Company seeks to undermine the interests of the Company;
(i) Where another person's information or Device is used without authorization;
(j) Where an application for use of the Game Service is made from a Device on which the Company has restricted Service use;
(k) Where approval is deemed inappropriate for reasons comparable to those set forth in the foregoing subparagraphs.
5.7 The Company may withhold acceptance until the relevant grounds are resolved in any of the following cases:
(a) Where the Company's facilities are insufficient, where support for a specific Device is difficult, or where there is a technical impediment;
(b) Where a service disruption has occurred;
(c) Where any of the grounds set forth in the subparagraphs of Article 5.6 exists;
(d) Where acceptance of the application for use is deemed difficult for reasons comparable to those set forth in the foregoing subparagraphs.
5.8 Where any of the grounds set forth in Article 5.6 is discovered or arises after the Company has accepted an Applicant's application for use, the Company may revoke such acceptance, terminate the User Agreement, or impose a restriction on use.
Article 6 (Matters Not Stipulated)
Matters not stipulated in these Terms of Service and the interpretation of these Terms of Service shall be governed by applicable laws and regulations or general commercial practice.
Article 7 (Operational Policy)
7.1 Matters necessary for the application of these Terms of Service and matters delegated by these Terms of Service within a specifically defined scope may be prescribed in the Game Service Operational Policy, individual service policies, restriction on use regulations, and the like (hereinafter collectively referred to as the "Operational Policy").
7.2 The Company shall post the contents of the Operational Policy within the Game Service or on a linked screen so that Users may be informed thereof.
7.3 Amendments to the Operational Policy shall follow the procedures set forth in Article 4. Provided, however, that where the details of the amendment to the Operational Policy fall under any of the following, advance notice shall be given in the manner set forth in Article 7.2:
(a) Where a matter delegated by these Terms of Service within a specifically defined scope is amended;
(b) Where the amendment relates to matters that do not concern the rights or obligations of Users;
(c) Where the content of the Operational Policy is not fundamentally different from the content prescribed in these Terms of Service and the amendment falls within a scope reasonably foreseeable by Users.
Chapter 2 Management of Personal Information
Article 8 (Protection and Use of Personal Information)
8.1 The Company shall endeavor to protect Users' personal information in accordance with applicable laws and regulations, and the protection and use of personal information shall be governed by applicable laws and regulations and the Company's Privacy Policy. Provided, however, that the Company's Privacy Policy shall not apply to linked services other than the Service(s) provided by the Company.
8.2 Depending on the nature of the Service(s), information by which a User introduces himself or herself, including nickname, Character, photograph, and status information, may be disclosed to the public.
8.3 The Company shall not provide a User's personal information to a third party without the User's consent, except where requested through lawful procedures by a competent governmental authority or other authorized body pursuant to applicable laws and regulations, or where otherwise provided in these Terms of Service or the Privacy Policy.
8.4 The Company shall not be liable for any damage arising from the disclosure of personal information or other information attributable to the User's own fault.
Chapter 3 Obligations of the Parties to the User Agreement
Article 9 (Obligations of the Company)
9.1 The Company shall comply with applicable laws and regulations and shall exercise its rights and perform its obligations as prescribed in these Terms of Service in good faith and with due diligence.
9.2 The Company shall maintain security systems for the protection of personal information so that Users may use the Service(s) safely, and shall publish and comply with the Privacy Policy. The Company shall ensure that Users' personal information is not disclosed or provided to third parties, except as required by applicable laws and regulations or as provided in these Terms of Service and the Privacy Policy.
Article 10 (Obligations of Users)
10.1 Users shall not engage in any of the following conduct in connection with the use of the Service(s) provided by the Company:
(a) Providing false information when applying for use or modifying User Information;
(b) Using another User's account without authorization;
(c) Disposing of (including transferring, selling, providing as collateral, or otherwise) or lending cyber assets or game data such as IDs, accounts, Characters, Items, and game money for valuable consideration, or treating such assets as objects of rights, as well as inducing or advertising such conduct;
(d) Acquiring, selling, gifting, or using cyber assets (including IDs, Characters, Items, game money, and the like) through services not provided by the Company or through abnormal methods;
(e) Using the Service(s) by exploiting bugs, or otherwise using the Company's Service(s) or related third-party services through abnormal methods;
(f) Engaging in or inducing gambling or other speculative activities, or transmitting or distributing to others obscene or vulgar information, or words, sounds, text, images, photographs, or videos that cause shame, disgust, or fear, or otherwise using the Service(s) in an unwholesome manner;
(g) Using the Service(s) for purposes other than their intended use, including for profit, business, advertising, publicity, political activities, or election campaigns;
(h) Impersonating another person or falsely representing a relationship with another person, including by posting messages or sending emails under the assumed name of the Company's employees, operators, or other persons;
(i) Infringing upon the reputation, privacy, right of publicity, intellectual property rights, or other rights of the Company or any other person, or interfering with their business;
(j) Reproducing, distributing, facilitating, or commercially exploiting information obtained through the use of the Company's Service(s) without authorization;
(k) Intentionally creating, transmitting, posting, distributing, advertising, or using information (computer programs), viruses, computer code, files, or programs prohibited from transmission or posting under applicable laws and regulations or by the Company, or designed to interfere with or destroy the normal operation of computer software, hardware, or telecommunications equipment;
(l) Modifying the Application without having been granted special authorization by the Company; adding or inserting other programs into the Application; creating, distributing, using, or advertising programs that assist in modifying the Application or adding or inserting other programs; creating, distributing, using, or advertising programs that interfere with the normal operation of the Application; hacking or reverse-engineering the server; disclosing or modifying source code or Application data; building a separate server; arbitrarily modifying or misappropriating any part of the website; or impersonating the Company;
(m) Any other conduct that violates applicable laws and regulations or is contrary to good morals and customs or other generally accepted social norms.
10.2 Users shall regularly check and comply with applicable laws and regulations, these Terms of Service, the Operational Policy and restriction on use regulations, and all other rules and notices prescribed and announced by the Company in connection with the use of the Service(s).
10.3 The responsibility for managing a User's account and Device lies with the User, and the User shall not permit any third party to use the same. The Company shall not be liable for any damage arising from the User's negligent management of a Device or from permitting a third party to use it.
10.4 The Company may establish specific standards, details, and restrictions on the conduct described in Articles 10.1 and 10.2 and the following matters, and Users shall comply therewith:
(a) The User's account name, family name, Character name, guild name, and other names used within the game;
(b) Chat content and methods;
(c) Bulletin board and Service usage methods;
(d) Other matters necessary for service operations that do not infringe upon the essential rights of Users with respect to their use of the Service(s).
10.5 The Company shall not be liable for any disadvantage suffered by a User due to the User's breach of obligations, and where damage to the Company has been caused or is likely to be caused by a User's breach of obligations, the Company may take measures such as imposing a restriction on use or claiming damages against such User.
Chapter 4 Use of Service(s) and Restriction on Use
Article 11 (Provision of Service(s))
11.1 The Company shall enable Users who have completed a User Agreement in accordance with Article 5 to use the Service(s) immediately. Provided, however, that in the case of certain services, the Company may commence the Service(s) from a designated date as necessary.
11.2 When providing the Game Service to Users, the Company may provide additional ancillary services together with the services prescribed in these Terms of Service.
11.3 The Company may classify Users into different tiers based on applicable laws and regulations, the User's age, the User's application, the procedures for using the Service(s), and other factors, and may differentiate usage by subdividing usage hours, frequency of use, and the scope of services provided.
Article 12 (Use of Service(s))
12.1 The Game Service shall be provided during hours determined in accordance with the Company's business policies, and the Company shall inform Users of the Game Service operating hours through an appropriate method, such as the initial screen of the game Application or Game Service announcements. Notwithstanding the foregoing, as this Service is provided for testing purposes, continuous availability is not guaranteed, and inspections or access restrictions may be carried out from time to time.
12.2 The Company may temporarily restrict or suspend all or part of the Service(s) without prior notice in any of the following cases, and in such event, the Company may provide subsequent notice of such fact on the initial game screen or the Game Service website:
(a) Where it is operationally necessary due to modifications to game content, regular system maintenance, repair, inspection, expansion, or replacement of servers and other equipment, electronic intrusion incidents such as hacking, telecommunications incidents, abnormal game use by Users, network instability, or similar causes;
(b) Where normal provision of the Service(s) is impossible due to power outages, failure of service equipment, excessive service traffic, repair or inspection of facilities by a primary telecommunications carrier, or similar causes;
(c) Where circumstances beyond the Company's control have arisen, such as war, armed conflict, natural disasters, or comparable national emergencies;
(d) Where applicable laws and regulations or government policies prohibit the provision of the Service(s) at specific times or through specific methods, or prohibit the provision of the Service(s) to specific Users;
(e) Where changes to game content are necessary for the purpose of Game Service testing;
(f) Where there are other reasonable grounds for suspending the provision of the Service(s).
12.3 The Company shall provide the Service(s) through a dedicated Application or network via Devices. Users may download and install the Application or use the network to use the Service(s) free of charge.
12.4 All Content provided through this Service may be used free of charge, and no separate payment functions are provided.
12.5 Where an Application is downloaded or the Service(s) are used through a network, separate charges as determined by the User's mobile telecommunications carrier may apply.
12.6 In the case of Applications downloaded and installed or services used through a network, the Service(s) shall be provided in a manner suited to the characteristics of the Device or the mobile telecommunications carrier. In the event of a change of Device, change of number, or international roaming, the use of all or part of the Content may become unavailable, and the Company shall not be liable in such cases.
12.7 In the case of Applications downloaded and installed or services used through a network, background processes may occur. In such cases, additional charges may arise depending on the characteristics of the Device or the mobile telecommunications carrier, and the Company shall not be liable in relation thereto.
Article 13 (Modification and Discontinuation of Service(s))
13.1 The Company shall have comprehensive authority over the creation, addition, modification, maintenance, and repair of the content of the Game Service it provides, and may take necessary measures to maintain in-game order and gameplay integrity. In addition, the Company may modify the Service(s) from time to time as operationally or technically required for the smooth provision and testing of the Game Service.
13.2 Where the Service(s) are modified pursuant to Article 13.1, the Company shall provide notice of such modification within the Game Service, on the official website, or through any other method determined by the Company.
13.3 The Company may install or modify (update) programs necessary for the use of the Service(s), including individual programs and security programs, without obtaining additional consent from Users who have applied for the use of the Service(s), for the purpose of facilitating smooth service provision. Provided, however, that in the case of installing programs unrelated to the use of the Service(s), such as advertising programs, the Company shall notify Users and obtain their consent prior to installation.
13.4 The Company may discontinue the Service(s) in their entirety where the continuation of the Game Service becomes difficult due to operational or business reasons, including but not limited to the conclusion of testing, cessation of business following a business transfer, division, or merger, expiration of the game provision contract, or a significant deterioration in the profitability of the relevant Game Service. In such case, the Company shall provide notice of the discontinuation date, reasons for discontinuation, and other relevant matters through the initial screen of the game Application or a linked screen, and shall notify Users in the manner set forth in Article 23.1.
13.5 This Service is a free service provided for testing purposes, and Users' game data (including but not limited to Items, in-game currency, Characters, and all other data) may be modified or deleted as a result of modifications to or discontinuation of the Service(s) or measures taken during the testing process, and such data shall not be restored. The Company shall not provide any compensation to Users in connection therewith.
13.6 The Company shall not be liable for any damage arising from a User's loss of expected profits due to modification or discontinuation of the Service(s) or modification or initialisation of data, or from the loss of benefits not directly provided by the Company.
Article 14 (Collection of Information)
14.1 The Company may store and retain the content of chat communications between Users, and such information shall be held exclusively by the Company. The Company may access this information only for the purposes of dispute resolution between Users, complaint handling, or maintaining in-game order, and third parties may access this information only where they have been granted authority under applicable laws and regulations.
14.2 Where the Company or a third party accesses chat information pursuant to Article 14.1, the Company shall notify the relevant User in advance of the reasons for and scope of such access. Provided, however, that where it is necessary to access such information in connection with the investigation, handling, or verification of prohibited conduct under Article 10.1, or the remediation of damages caused by such conduct, the Company may provide notice after the fact.
14.3 The Company may collect and use information such as the User's Device information (settings, specifications, operating system, version, telecommunications carrier, and the like) and the User's Service usage history for the purpose of ensuring the smooth and stable operation of the Service(s) and improving service quality.
14.4 The Company may request additional information from Users for the purposes of improving the Service(s) and introducing services to Users. Users may accept or decline such requests, and when making such requests, the Company shall also inform Users that they may decline.
14.5 Where necessary for identity verification, the Company may, upon informing the User of the reason (purpose) therefor, request the User's identification document or an equivalent certificate. The Company shall not use such documents for any purpose other than the purpose previously notified, and shall destroy them by a method that renders reproduction impossible immediately upon achieving the stated purpose.
Article 15 (Provision of Advertisements)
15.1 The Company may place advertisements within the Game Service in connection with the operation of the Service(s). A User who wishes to use the Service(s) shall be deemed to have consented to the display of advertisements during the use of the Service(s).
15.2 The Company may transmit advertising information by means of email, text messages (LMS/SMS), push notifications, or similar methods only to Users who have consented to receive such information. In such case, Users may refuse to receive such information at any time, and the Company shall not send advertising information upon a User's refusal.
15.3 Users may be connected to advertisements or services provided by third parties through banners or links within the Service(s) provided by the Company.
15.4 Where a User is connected to advertisements or services provided by third parties pursuant to Article 15.3, the services provided in such areas are outside the scope of the Company's Service(s), and the Company does not guarantee their reliability, stability, or the like, and shall not be liable for any damage suffered by Users as a result thereof. Provided, however, that the foregoing shall not apply where the Company has facilitated the occurrence of damage through willful misconduct or gross negligence, or has failed to take measures to prevent damage.
Article 16 (Ownership of Copyrights)
16.1 The copyright and other intellectual property rights in the Content within the Company's Service(s) shall belong to the Company. Provided, however, that the rights to and responsibility for works posted by a User in the course of using the Service(s) shall rest with the User.
16.2 Users shall not use for profit or allow others to use information for which intellectual property rights belong to the Company or its providers, among information obtained through the use of the Game Service provided by the Company, by means of reproduction, transmission, or similar methods (including editing, publication, public performance, distribution, broadcasting, creation of derivative works, and the like; the same shall apply hereinafter) without the prior consent of the Company or the relevant provider.
16.3 Users hereby grant the Company permission to use all communications (including dialogue text), images, sounds, and all materials and information that are displayed within the game or that Users or other Users upload or transmit through the game Application or Game Service in connection with the Game Service (hereinafter referred to as "User Content") in the following manner and subject to the following conditions:
(a) Using, editing, reformatting, and otherwise modifying such User Content (including but not limited to use in any form whatsoever, such as publication, reproduction, public performance, transmission, distribution, broadcasting, and creation of derivative works, without limitation as to the period or territory of use);
(b) The Company shall not sell, lease, or transfer User Content for commercial purposes without the prior consent of the User who created such User Content.
16.4 With respect to User Content that is not displayed within the game and is not integrated with the Game Service (for example, posts on general bulletin boards), the Company shall not use such User Content commercially without the User's express consent, and the User may delete such User Content at any time.
16.5 Where the Company determines that posts or registered content within the Service(s) posted or registered by Users constitute prohibited conduct under Article 10.1, the Company may take provisional measures, delete, relocate, or refuse registration of such content without prior notice.
16.6 A User whose legal interests have been infringed by information posted on bulletin boards or similar forums operated by the Company may request the Company to delete such information or to post a rebuttal. In such case, the Company shall promptly take the necessary measures and notify the applicant thereof.
16.7 This Article shall remain effective for the duration of the Company's operation of the Game Service and shall continue to apply even after a User's withdrawal.
Article 17 (Restriction on Use of Service(s) Against Users)
17.1 Users shall not engage in conduct that violates the obligations of Users under Article 10, and where a User engages in such conduct, the Company may impose restriction on use measures, including restrictions on the User's use of the Service(s), deletion of related information (text, photographs, videos, and the like), and other measures, as classified in the following subparagraphs:
(a) Partial restriction of privileges: restriction of certain privileges, such as chat, for a specified period or permanently;
(b) Restriction on Character use: restriction on the use of the User's Character for a specified period or permanently;
(c) Restriction on account use: restriction on the use of the User's account for a specified period or permanently;
(d) Restriction on User use: restriction on the User's use of the Game Service for a specified period or permanently.
17.2 Where the restriction on use imposed under Article 17.1 is justified, the Company shall not be required to take measures such as compensating the User for any damage suffered as a result of the restriction on use.
17.3 The Company may suspend the use of the Service(s) for the relevant account until the investigation of any of the following matters has been completed:
(a) Where a legitimate report has been received that an account has been hacked or misappropriated;
(b) Where a person is suspected of being a user of illegal programs or an operator of a commercial botting or gold farming operation, or other unlawful activity;
(c) Where a provisional suspension of the use of the Service(s) is necessary for reasons comparable to those set forth in the foregoing subparagraphs.
Article 18 (Grounds and Procedures for Restriction on Use Measures)
18.1 The Company may prescribe the specific grounds and procedures for the restriction on use measures under Article 17.1 in the Operational Policy and other rules, taking into account the content, severity, frequency, and consequences of the prohibited conduct under Article 10.1.
18.2 Where the Company imposes restriction on use measures as prescribed in Article 17.1, the Company shall provide the User with prior notice of the following matters. Provided, however, that where urgent action is required, the Company may provide notice after the fact:
(a) The grounds for the restriction on use measures;
(b) The type and duration of the restriction on use measures;
(c) The method for filing an objection to the restriction on use measures.
Article 19 (Procedures for Filing Objections to Restriction on Use Measures)
19.1 Where a User wishes to contest a restriction on use measure imposed by the Company, the User shall submit an objection stating the grounds for the objection to the Company in writing, by email, or by an equivalent method within fifteen (15) days from the date of receipt of the notice of such measure.
19.2 The Company shall respond to objections received pursuant to Article 19.1. Where applicable laws and regulations separately prescribe a deadline for the Company's response, the Company shall comply therewith, and where a prompt response is not feasible, the Company may notify the User of the reasons therefor and the expected processing schedule.
19.3 Where the grounds for the objection are deemed valid, the Company shall take appropriate measures accordingly.
Chapter 5 Termination of User Agreement
Article 20 (Termination of Agreement)
20.1 A User may terminate the User Agreement at any time by withdrawing from the Service(s) if the User no longer wishes to use the Service(s). Except where the Company retains information pursuant to applicable laws and regulations, all game usage information held by the User within the Game Service shall be deleted and become irrecoverable upon withdrawal from the Service(s). Provided, however, that withdrawal from this Service shall not affect the User Agreement or game usage information on the Black Desert Mobile Live Server.
20.2 Withdrawal from the Service(s) under Article 20.1 may be effected through the customer center or the withdrawal procedure within the Service(s). Where a request for withdrawal from the Service(s) is made, the Company may verify the identity of the User, and where the User is confirmed to be the account holder, the Company shall take appropriate measures in accordance with the User's request.
20.3 Where a User engages in conduct prohibited under these Terms of Service and the Operational Policy or service policies adopted thereunder, or where there exists a material ground making it impossible to maintain this agreement, the Company may, after providing reasonable prior notice and specifying a period, suspend the User's use of the Service(s) or terminate the User Agreement. Provided, however, that where there are urgent grounds, the Company may immediately terminate the User Agreement without prior notice or demand.
Chapter 6 Damages and Disclaimers
Article 21 (Damages)
21.1 Where the Company or a User causes damage to the other party by breaching these Terms of Service, the party in breach shall be liable for such damages. Provided, however, that this shall not apply where there is no willful misconduct or negligence.
21.2 Where the Company enters into a partnership agreement with an individual service provider and provides individual services to Users, and the User has consented to the terms of use for such individual services, the individual service provider shall be liable for any damage caused to the User through the willful misconduct or negligence of such individual service provider.
Article 22 (Disclaimers of the Company)
22.1 As this Service is a free, non-revenue-generating service provided for testing purposes, the Company shall not be liable for any loss, inconvenience, or damage of any kind arising from the use of the Game Service, and shall not provide any compensation therefor.
22.2 The Company shall not be liable where it is unable to provide the Service(s) due to natural disasters, technical problems that cannot be resolved with current technology, or comparable force majeure events.
22.3 The Company shall not be liable for any damage arising from the repair, replacement, periodic inspection, or construction of service equipment or comparable causes, or for any damage arising from the suspension or failure of a primary telecommunications carrier to provide telecommunications services normally.
22.4 The Company shall not be liable for any disruption in the use of the Service(s) caused by a malfunction of the User's Device, inaccurate entry or failure to enter or update relevant information by the User, or other willful misconduct or negligence on the part of the User.
22.5 The Company shall not be liable for the reliability, accuracy, or the like of information or materials posted by Users in connection with the Service(s).
22.6 The Company shall have no obligation to intervene in any transaction or dispute arising between a User and other Users or third parties through the medium of the Service(s), and shall not be liable for any damage arising therefrom.
22.7 The Company shall not be liable for a User's failure to obtain or loss of any expected benefits from the use of the Service(s).
22.8 The Company shall not be liable for the loss of a User's in-game experience points, ranks, Items, game money, or the like.
22.9 The Company shall not be liable for any problem or damage arising from a User's failure to manage passwords for a Device or passwords provided by a Distribution Platform operator.
22.10 The Company shall not be liable where a User is unable to use all or part of the functions of the Content due to a change of Device, change of Device number, change of operating system (OS) version, international roaming, change of telecommunications carrier, or similar causes.
22.11 The Company shall not be liable where a User deletes Content or User Information provided by the Company.
Article 23 (Notices to Users)
23.1 Where the Company provides notice to a User, such notice may be given by means of the User's email address, electronic memoranda, in-game messages within the Game Service, text messages (LMS/SMS), or similar methods.
23.2 Where the Company provides notice to all Users, the Company may substitute the notice set forth in Article 23.1 by posting the notice within the Game Service for a period of not less than seven (7) days or by displaying a pop-up screen or similar notification.
Article 24 (Jurisdiction and Governing Law)
These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of Korea. Where a lawsuit is filed in connection with a dispute between the Company and a User, the court with jurisdiction as prescribed by applicable laws and regulations shall have jurisdiction.
Supplementary Provisions
These Terms of Service shall enter into force on March 31, 2026.